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This ethical website is a not-for-profit website, free of charge for all users and has no competing interest with any employment agency in Singapore.
Its purpose is to help those prospective employers and domestic helpers who promise to engage into fair practices and behaviors, to get in touch directly without any middleman. They are therefore required to commit to a charter before they register. The website was created in 2009 by a Swiss expatriate.
2. Check board notice posted at the premises of the NGO aidha
aidha is providing financial education to Domestic Helpers in Singapore. aidha is located 2 Nassim road (entrance of Orchard road, on the left side. Website : www.aidha.org
Be wary of fake agents
Only agencies and people who have a registered licence (number starting with letter C) are allowed to carry out a maid agency or act as a maid agent. The complete list of authorized agencies and agents is available on MOM website : http://www.mom.gov.sg
Any person who does matching of employer and employee without a licence is considered illegal agent and can be fined up to 5000 SGD (up to 10 000 SGD and / or up to 6 months jail for 2nd offence).
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3. Register with an ethical maid agency in Singapore:
Starhome : 304 Orchard Road, 06-22 Lucky Plaza, Singapore 238863. Tel: 65-63338359 Fax: 65-63338356. All Starhome candidates are fully respected and have their rights protected. Sisi Margaret’s team can also carry out all official paper work for you if you don’t wish to do it yourself.
Starhome is the « Maid Agency » division of the charity H.O.M.E who provides help and assistance to migrant workers: www.home.org.sg
A.PRATAMA Employment Agency: Bukit Timah Shopping Centre, Unit 02-45, 170 Upper Bukit Timah road, Singapore 588179. Tel: 6297 6913. EMail:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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Desmond and Susan deal mostly with Indonesian domestic helpers. They have been running their agency since 2004 with great human values! They do their own recruitment without purchasing any biodata from overseas agencies. It means they personnaly know their candidates. They are active members of the NGO TWC2 that provides support to migrant workers. Desmond and Susan can also process your work permit application if you are reluctant to do it on your own.
4. Take some precautions if you go through the services of an agency:
Sign a contract of services BEFORE the agency presents the first candidate. It is compulsory since April 2011! All costs should be detailed: breakdown of fees which means agency fees, cost of insurances, cost of work permit, placement fee if any and all extra costs. The conditions for a refund of fees should also be explained. Also the law makes it compulsory that the agency displays its fees in a consipcuous place in its premises. Check!
Don't pay anything before you have made your decision for one candidate. The insurances should be paid only upon application for work permit; that means after you have made your decision on a candidate. And you settle the bill only when the domestic helper is transfered to your place.
Attention :
Never more than 5 WP* cancelations per year !
An employer who has canceled more than 5 work permits for Domestic Helpers within one year will be blacklisted. He/ she may be banned by Ministry of Manpower from hiring any Foreign Domestic Worker.
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